COOKIES POLICY
This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping baskets, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.
PRIVACY POLICY
This privacy policy will explain how our organisation uses the personal data we collect from you when you use our website.
At Slua we take our responsibilities seriously to protect your privacy and abide by relevant regulations.
Who We Are (owner and data controller)
Our Website Address is: https://slua.ie
Company name: Sluaite Ltd
Contact Method by Email: Info@slua.ie
If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
What personal data we collect and why we collect it
We directly collect information from you if you register/sign-up on our site, place an order, or fill out a contact or information form.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, or phone number. You may, however, also visit our site without providing any of these details.
Personal data can be created by a user’s interactions with our website as outlined above. Personal data is also generated from technical processes such as comments, cookies, analytics, and third-party embeds.
Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.
Personal Data may be freely provided by the user, or, in case of usage/analytics data, it can be collected automatically when using this website.
We collect your information for the following reasons
To allow us to provide our services
To personalise your experience
To improve customer service
To help us to effectively respond to your customer service and information requests and support needs.
To process transactions
For marketing purposes where you have opted in to same
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product, booking or service requested.
Users can find further detailed information about such purposes of processing and about the specific Personal Data used for each purpose in the respective sections of this document.
Any use of Cookies – or of other tracking tools – by this website or by the owners of third-party services used by this website serves the purpose of providing the service required by the user, in addition to any other purposes described in the present document and in the Cookie Policy.
Users are responsible for any third-party personal data obtained, published, or shared through this website and confirm that they have the third party's consent to provide the data to the Owner.
Further Data collection Information
Comments (if Applicable)
If visitors leave comments on this website, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media (if Applicable)
If you upload images to this website, you should avoid uploading images with embedded location data (EXIF GPS) included. This is because visitors to the website might then download and extract any location data from images on the website.
Contact Forms
Your data is used only for the purposes of replying to any queries when you use a contact form to get in touch with us unless you opt into a mailing list. We never share any information on your contact form with third parties unless specifically requested by you.
Cookies
Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser that enables the sites or service providers systems to recognize your browser and capture and remember certain information.
We use cookies for such purposes as to help us remember and process the items in your shopping cart and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies or to prompt you before accepting such a cookie. Please note that, if you choose to remove or reject browser cookies, this could affect the availability or functionality of our services.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
Like most websites, we collect general anonymised data for the purpose of analytics so that we can gain insights regarding usage of our website.
We use Google analytics to track user interaction with our website
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: http://www.google.com/intl/en/policies/privacy/
Who we share your data with?
For optimum user experience we use some third-party plugins (Applications).
Anonymised data may also be created by third party services used by our website, we ensure to only use reputable plugins which have their own comprehensive privacy policies.
Direct data such as name and contact details provided to us via contact forms or use of shopping or booking facilities are used only for the purpose intended unless the user opts in to newsletters or unless data is required for a follow up contact related to the purpose of the provision of this data.
Third party applications which provide services to collect and manage the data provided for contact, sign-up or transactions on this website
Contact Form View Ninja Forms Privacy Policy
Mailchimp View Mailchimp Privacy Policy
Stripe View Stripe Payment Privacy Policy
PayPal View PayPal Privacy Statement
EDD Easy Digital Downloads Privacy Policy
How long we retain your data
We will retain your personal information for the period necessary to fulfil the purposes outlined in this Privacy Policy.
We will retain your information for as long as any account with us is active or as needed to provide you services. We will retain and use your information to comply with our legal obligations, resolve disputes, and enforce our agreements.
We will retain personal data we process on behalf of our customers as directed. We will retain this personal information as necessary to comply with legal obligations, resolve disputes, and enforce agreements.
What rights you have over your data
Slua would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.
The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
Any requests to exercise user rights can be directed to us through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by the Owner as early as possible and always within one month.
Where we send or store your data
Our website is hosted on a secure server.
We ensure to always use reputable companies and third-party services and abide by European data protection standards.
Our access to your data is from our company address as well as other computer devices within Ireland
Data processed by third party providers such as newsletter facilities, forms and order and payment services are processed at their operating offices and in any other places where the parties involved in the processing are located.
Depending on the user's location, data transfers may involve transferring the user's data to a country other than their own. To find out more about the place of processing of such transferred data, users can check the section containing details about the processing of Personal Data.
If broader protection standards are applicable, Users are also entitled to learn about the legal basis of Data transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data.
If any such transfer takes place, Users can find out more by checking the relevant sections of this document or enquire with the website owner using the information provided in the contact section.
How we protect your data
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server for any purchases. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway provider’s database, that is only accessible by those authorized with special access rights to such systems and who are required to keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
We do not sell, trade, or otherwise transfer to outside parties your personal information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personal information may be provided to other parties for marketing, advertising, or other uses.
We use security applications to ensure that we can monitor and act immediately on any data protection breaches.
Any administrators of this website who may have access to your data have been thoroughly vetted by us.
Links to Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
Promotional and Newsletter Communications
You may opt out of receiving promotional and newsletter emails from us by following the opt-out instructions provided in those emails. You may also opt-out of receiving promotional emails and other promotional communications from us at any time by emailing us using the contact details provided at the top of this page with your specific request. If you opt out, we may still send you non-promotional communications, such as security alerts and notices related to your access to or use of our services or those about your online account or our ongoing business relations.
Changes to this privacy policy
Slua reserves the right to make changes to this privacy policy at any time by giving notice to its users on this page and as far as technically and legally feasible - sending a notice to users via any contact information available to us. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.
Should the changes affect processing activities performed on the basis of the user’s consent, the owner shall collect new consent from the user, where required.
Information not contained in this policy
More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.
Revision Date of this Privacy Policy
January 2021